Returns & Refunds

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the original packaging and in the condition you received it. Your item needs to have the receipt or proof of purchase.

To start your return, click on the link below and complete the form.

Submit a return request

Shipping

You will be responsible for paying for your own shipping costs for returning your item unless there is a defect with the product. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) and you will receive the credit as soon as your card issuer’s policies allow.

Contact

If you have any questions on how to return your item to us, please don’t hesitate to contact us via our live chat feature or email: hello@acuvatech.com

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